INTRODUCTION

Training Needs Analysis (TNA) is the process of identifying the gap between employee training and needs of training. Training needs analysis is the first stage in the training process and involves a procedure to determine whether training will indeed address the problem which has been identified. Training can be described as “the acquisition of skills, concepts or attitudes that result in improved performance within the job environment”. Training needs analysis looks at each aspect of an operational domain so that the initial skills, concepts and attitudes of the human elements of a system can be effectively identified and appropriate training can be specified.

By the end of this course, participants will be able to identify, and analyse training needs and make decisions required for skills development at the organizational, divisional and individual levels.

DAFTAR SEKARANG

PROGRAM ITINERARY

DAY 1

Module 1 : The Training Needs Matrix

  • Aligning TNA to Organization Business Strategy
  • Assessment of Present and Future Competency Requirement
  • Analyzing Gap : Individual & Competency

Module 2 : Planning & Organization

  • Identify the scope of the TNA project
  • Set milestones, priorities and success criteria
  • Set up a project plan with timelines for the whole process

Module 3 : Data Gathering Methods and Tools

  • Observation – Observation Checklist
  • Interviews – Interview Schedules
  • Surveys – Questionnaires
  • Focus Group Discussion
  • Document Review

DAY 2

Module 4 : Develop High Level Solution

  • Develop a think tank from your training team and/or other managers and develop some solutions
  • What can be done in-house? From external suppliers?
  • Highlight resources and budget required
  • Develop constraints – Measure needs against business requirements
  • What will the “pay off” be of attaining these needs?
  • Business benefits both in tangible and intangible terms

Module 5 : Final Report : Presentation and Approval

  • Communicating TNA Findings to Various Stakeholders
  • TNA Report Writing
  • Presentation of TNA Reports with Critical Assumptions

Module 6 : Evaluate Performance

  • Training Evaluation Process
DAFTAR SEKARANG