INTRODUCTION

Understand the principles of Lean and its role in achieving efficiency and cost reduction. Be able to identify and eliminate waste in their processes using Lean tools. Develop skills in creating value stream maps and implementing Kaizen initiatives. Learn how to apply Lean tools such as 5S, Standard Work, and JIT for operational improvement. Gain insight into the importance of Lean culture and leadership in sustaining transformation. Build a roadmap for Lean transformation tailored to their organizational needs.

DAFTAR SEKARANG
DAFTAR SEKARANG

METHODOLOGY

Lecture

Simulations

Group Discussion

Instructions

Activities

PROGRAM ITINERARY

DAY 1

Fundamentals of Balanced Scorecard

  • Introduction to training goals and agenda
  • Importance of Balanced Scorecard (BSC) in the oil and gas industry

Overview of Balanced Scorecard

  • Definition and purpose of the Balanced Scorecard
  • The four perspectives: Financial, Customer, Internal Processes, Learning and Growth.
  • Benefits of using BSC in the oil and gas sector.

Case Studies and Industry Examples

  • Review of successful BSC implementations in the oil and gas industry.

Experience the process of creating and applying a Balanced Scorecard.

Activities:

Simulation: Participants use a simulation tool or case study to create a Balanced Scorecard for a fictional company.

Collaboration: Groups discuss how to align KPIs with the four perspectives of the Balanced Scorecard (Financial, Customer, Internal Processes, Learning and Growth).

  • Key lessons learned and best practices

Introduction to Key Performance Indicators

  • Definition and role of KPIs.
  • Characteristics of effective KPIs.
  • Types of KPIs relevant to oil and gas services.

Aligning KPIs with Balanced Scorecard Perspectives

  • Developing KPIs for each BSC perspective.
  • Examples of KPIs for Financial, Customer, Internal Processes, and Learning & Growth perspectives.

Activities:

Mapping: Participants receive a set of strategic objectives and work to map relevant KPIs to each objective.

Analysis: Groups analyze how well their KPIs align with the objectives and suggest improvements.

Workshop: Creating KPIs

  • Interactive session to develop KPIs based on specific business scenarios.

Participants are divided into groups and tasked with brainstorming KPIs for specific business areas (e.g., sales, marketing, operations).

Prioritization: Each group prioritizes their KPIs based on relevance and impact.

Presentation: Groups present their KPIs and receive feedback from peers and facilitators.

  • Discussion and feedback on KPI development.

Wrap-Up and Q&A

  • Summary of key takeaways.
  • Open floor for questions and discussion.

DAY 2

Developing a Balanced Scorecard Strategy

  • Steps to develop and implement a BSC strategy.
  • Aligning organizational goals with BSC.
  • Integration with existing management systems.

Change Management and Communication

  • Strategies for effective implementation.
  • Communicating BSC goals and KPIs across the organization.
  • Addressing resistance and ensuring buy-in.
  • Activities
  • Different techniques in managing change through different scenario simulation

Monitoring and Reporting KPIs

  • Techniques for tracking KPI performance.
  • Tools and technologies for KPI monitoring and reporting.
  • Analyzing KPI results and making data-driven decisions.

Balanced Scorecard Review and Adjustment

  • Periodic review of BSC effectiveness.
  • Adjusting BSC and KPIs based on performance data and changing business conditions.
  • Continuous improvement strategies.

Balanced Scorecard Review and Adjustment

Activities: 

Role Play: Participants role-play as managers and employees discussing performance based on KPIs and Balanced Scorecard results.

Feedback: Peers provide constructive feedback on the performance review discussions. 

Reflection: Groups reflect on the effectiveness of communication and goal setting during the simulation.

Leadership and Change Management

  • Activities.
  • Teams create an implementation plan for their BSC and KPIs.
  • Presentation and discussion of plans.
  • Feedback and refinement of strategies.

Practical Exercise, Final Q&A, and Wrap-Up

  • Recap of training content.
  • Participant feedback and evaluation.
  • Next steps and action planning.
DAFTAR SEKARANG